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four Mark and his team had me in and out within just an hour or so. He aided me have an understanding of my company strategy and reminded me when to return for one more complementary company. The services department is well run and I'll return below subsequent time
5 Excellent customer service from cait! She served me find what I required for being a first time car or truck buyer! Went earlier mentioned and further than after the signing with photographs and outlining the usage of each of the insane buttons in the car
five Discovered my upcoming car or truck via an notify setup on Automobile Gurus. The listing was so new that only one Photograph was readily available. Right after requesting supplemental information and facts profits rep Eric Lemacks with Autonation Toyota Austin personally supplied supplemental shots, answered queries, validated options and presented a no stress quote by means of text and e mail. This was all inside 2 hours of Preliminary Get hold of!
five It is a very long procedure to order an auto but I had been served by a really type and useful younger male with the identify of Ruben. He did a fantastic career answering our concerns and ensuring the process was quick.
1 I’ve been on more than enough phone calls with corporate plus your place so I don’t want to talk to any one else - you are able to question Jared Jones how it doesn’t definitely issue to him if I bought my car from the location or not since it wouldn’t have an affect on him.
5 Have purchased 3 Toyotas from this dealership. Have experienced the exact same support advisor for 15 many years. He is often appeared soon after our cars and supplied genuine and exact support.
1 I had a appointment to get my car or truck serviced at 8:00 am. After i received there, I waited for twenty five minutes just before a greeter would meet with me. They ended up heading about to your autos that came at the rear of me. Right after I waited for 45 minutes while in the waiting space I checked While using the support guys and I had been told that it's going to another hour and fifty percent for a straightforward provider.
one Customer Service was superior and the method to acquire my AutoNation Licensed car was quick. I drove the car and recognized the steering wheel vibrates a bit. I did a visual inspection and found the entrance driver side tire was in bad issue. I bought two new tires to view When the tire was causing the vibration. The staff at more info lower price tire showed me that every one four wheels (rims) are bent, which is most likely leading to the steering wheel vibration. So I went to Cleo Bay Honda in Killeen and compensated out of my pocket $128 for an more info entire diagnosis on the vehicle. (I provide the receipt) Problems present in the car: get more info - All four wheels (Bent) for your repair cost of $six,690.
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5 I have utilised Gregg Coy for a longtime as my advisor and practically nothing but great points about him and also the provider I get.
one Worst assistance Centre. Took several hours to get an oil change. No toys for kids to Perform with other than a play kitchen that was dirty. Vending machine didn't perform appropriately. They did not vacuum my automobile or wash it like the other toyota service centers.
one What’s The purpose of making an appointment for an oil modify for those who’re likely to find yourself sitting down there for 2 hrs in any case? Could possibly as well go to a jiffy lube, normally fifty percent that wait time.
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5 Arrived from away from Condition to get automobile. Filled credit software out on line and instructed them wished auto. Took 4 hours to carry out total approach which includes another credit software. Ought to have been more rapidly out the door under our circumstances.